On local orders (Sri Lanka) pieces in stock are usually fulfilled and shipped within 3-5 business days (Monday-Friday) of purchase. Processing time for custom made/handmade/ out of stock pieces may take longer; details of which can be found on the product description. You will be charged at the time the order is placed. When your order ships, we will email you a shipping confirmation and tracking information.
For local shipments, we offer a payment upfront for shipping charges or a cash on delivery option.
We’re starting to ship our sparkle around the globe!
We currently offer Aramex shipping to the following countries: Hong Kong, United States, UAE, Saudi Arabia, United Kingdom, Spain, Singapore, Germany, France, Australia. If your destination does not feature on this list please email us on email@example.com, and we will get back to you with more shipping information.
If the product selected is available in stock, this will ship within 3-5 days of purchase.
Processing time for custom made/handmade/ out of stock pieces may take longer; details of which can be found on the product description. You will be charged at the time the order is placed.
Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, shipping charges will be calculated based on the weight of the product/s and displayed on the order summary page. Please note, Aiyaana is unable to calculate the duties and other charges that may be applicable to your shipment.
A shipping confirmation email will be sent when the order has left our facility. This shipping method includes tracking and delivery information.
Please Note: Sales tax and customs duty (where applicable) are not calculated on the total merchandise.
Return shipping Process:
All shipping charges for returns both local and International will be borne by the customer including shipping duties, taxes and other fees.
To return your order, please include the original invoice and packaged merchandise. You may choose the shipping carrier of your choice. Packages that arrive with an unpaid duty or shipping may be denied or the amount may be deducted from your credit note. We are not responsible for lost return packages and recommend you track your packages.
Please address all returns to:
Aiyaana pvt ltd
6, Rosmead Avenue
Once we receive your package, we will examine your claim and revert by email within 7-10 working days.